The ABSL European Forum 2023, which took place in Berlin on March 21st, was a significant event that explored important aspects of the changing business services sector. During the day, attendees had productive conversations about vital issues affecting the industry’s path forward, highlighting the strength and flexibility of the business world. Together, they discussed essential strategies and considered both the obstacles and benefits that will shape the future of business services.
Primary Focus Areas Discussed:
- Boosting Albania’s appeal: Participants brainstormed tactics to improve Albania’s competitiveness, aiming to draw in more investment.
- Assessing external impacts: Attendees studied how environmental, social, governance (ESG), digitization, and workforce developments affect the industry, prioritizing sustainability.
- Addressing hurdles: Conversations centered around handling today’s business difficulties, such as those caused by pandemics, shifting politics, and fluctuating economies.
- Highlighting industry significance: As one with over 1.5 million workers, the influential business services sector contributed insights, revealing its power to direct Europe’s growth plans.
Elevating Albania’s Business Services Profile
Discussions at the forum revolved around Albania’s economic prospects, particularly in service businesses like BPO, ITO, R&D, and Shared Service Centers. The event provided a comprehensive overview of the developmental path for these sectors, positioning Albania as a significant player.
ABSL’s Insightful Annual Report: A Blueprint for Growth
ABSL Albania’s annual report discussions, a pivotal segment of the forum, delved into achievements and outlined the necessary policy changes and investments crucial for sustained growth. The report, a collective effort, offered insights into Albania’s trajectory in the competitive business services sector.
Albania’s BPO Boom: A Strategic Vision
The forum showcased Albania’s burgeoning BPO sector, highlighting competitive advantages such as low labor costs and a highly educated workforce. The nation is experiencing remarkable growth, positioning itself as an attractive destination for global businesses.
ABSL Albania’s Leadership in Action
President Arjodita Mustali emphasized the forum’s success, attributing it to the leadership of ABSL Albania. Mustali acknowledged the active involvement of industry leaders, fostering insightful discussions and networking opportunities. The event’s success was further amplified by the influential participation of key figures like Ersenilda Elezi, CEO & Co-Founder of Vigan Solutions and Chair of ABSL Association Albania.
Ersenilda Elezi’s Impact: A Catalyst for Growth
Ersenilda Elezi’s participation added a distinctive flavor to the forum. As the Chair of ABSL Association Albania, Elezi’s insights enriched discussions, contributing to the event’s success. Her active engagement not only highlighted the potential of Albanian business services but also facilitated valuable connections with influential leaders in the industry.
ABSL Albania: Shaping the Future of Business Services
ABSL Albania continues to be a driving force in shaping the future of business services in Albania. Through education, networking, and advocacy initiatives, ABSL Albania, under the guidance of leaders like Ersenilda Elezi, positions the nation as an attractive hub for global business services.
