This flagship event aims to foster collaboration across the Western Balkans and to accelerate the growth of the business services sector. It will spotlight the region’s skilled talent pool, operational advantages, and emerging global relevance in outsourcing, shared services, and digital transformation.
By convening international companies, policymakers, investors, and innovators, the conference will explore:
The region’s value proposition in cost-efficiency, talent, and adaptability
Key trends in automation, AI, and service innovation
Pathways for cooperation between private sector, academia, and public institutions
Through its engagement, ABSL Albania reinforces its commitment to sector innovation, ecosystem building, and the advancement of a digitally resilient and globally competitive services industry.
The ABSL Western Balkans Conference is supported by RECONOMY.
RECONOMY is an inclusive and green economic development program of the Swedish International Development Cooperation Agency Sida, implemented by HELVETAS Swiss Intercooperation in partnership with Help – Hilfe zur Selbsthilfe and others in the Eastern Partnership and the Western Balkan countries.



